​INTRODUCTION

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This Privacy Policy outlines the types of information that we collect, how we use and protect it, and your choices regarding our collection and use of your information. By accessing or using our website, you agree to be bound by this Privacy Policy.
 

Information We Collect

We collect two types of information: (1) Personal Information, and (2) Non-Personal Information.

Personal Information includes any information that can be used to identify you, such as your name, address, email address, telephone number, and credit card information.

Non-Personal Information includes information that does not personally identify you, such as your IP address, browser type, and the pages you visit on our website.
 

How We Use Your Information

We may use your Personal Information to:

• Provide you with the services you request;

• Process your transactions;

• Communicate with you about your account or transactions;

• Send you promotional offers or other marketing communications;

• Respond to your inquiries and provide customer support.

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We may use Non-Personal Information to:

• Improve our website and services;

• Understand how our website is used;

• Provide a better experience for our users.

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How We Share Your Information

We may share your Personal Information with:

• Our service providers, such as payment processors and shipping companies;

• Our affiliates, for marketing purposes;

• law enforcement agencies, to comply with legal obligations or in response to a subpoena.

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We may share Non-Personal Information with third parties for any lawful purpose.

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Your Choices

You may opt out of receiving promotional emails from us by following the instructions in the email. You may also limit the collection of your information by disabling cookies on your browser.
 

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction.

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Children's Privacy

Our website is not directed to persons under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18.
 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

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Client guidance and responsibilities. 

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(a) - Clearly defining the scope of work: The client should provide a detailed and clear job description, specifying the tasks to be completed, the required skills, and the expected outcome.

(b) - Providing necessary information and resources: The client should provide access to all the tools, software, and information necessary to complete the assigned tasks.

(c) - Setting realistic deadlines and expectations: The client should set realistic deadlines and expectations for the work to be completed, considering the VA's availability and workload.

(d) - Communicating regularly: The client should maintain regular communication with the VA, providing feedback, answering questions, and addressing any concerns or issues that may arise.

(e) - Paying on time: The client should pay the agreed-upon rate promptly and on time, as agreed upon in the contract or agreement.

(f) - Respecting the VA's time and work: The client should respect the VA's time and workload, not overloading them with too much work or expecting them to be available 24/7.

(g) - Providing feedback: The client should provide feedback on the quality of work delivered by the VA, highlighting areas of strength and areas that need improvement.
 

By fulfilling these responsibilities, the client can help to establish a positive working relationship with the VA and ensure that the work is completed successfully and on time.

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Scammers and Hackers

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While we take all necessary precautions to safeguard your personal information and our systems, it is ultimately your responsibility to protect your own accounts. Scammers can gain access to your software and passwords through a variety of methods, including phishing emails and malware. They can steal personal information, conduct unauthorised transactions, and cause other types of damage once they have access - it is up to the client to ensure all measures of protection are taken when sharing information online, through applications and platforms aswell as on shared drives.

To protect yourself, we recommend that you use strong and unique passwords for each of your accounts and enable two-factor authentication whenever possible. You should also be wary of suspicious emails or messages asking for personal information, and only download software from trusted sources.

Please note that if your account is compromised due to your own negligence, we may not be liable for any damages or losses that result. By taking proactive measures to protect your accounts, you can help ensure the security of your personal information and minimize the risk of fraud or other forms of damage.

 

Contact Us

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If you have any questions about this Privacy Policy, please contact us at info@thesecretserviceco.com

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